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Frequently Asked Questions

Welcome to Premium Surplus, your trusted partner in sustainable and eco-friendly management of surplus chemicals.

General FAQ

What can be done on Premium Surplus platform ?

What items can be listed on Premium Surplus platform ?

What can I buy from Premium Surplus platform?

Is Premium Surplus membership free of charge?

Will my Premium Surplus information be visible on the Premium Surplus platform?

Customer FAQ

How can I request a price for items listed on the Premium Surplus platform?

What should I do if I need more information about particular item?

Is there any guarantee of products quality ?

Seller FAQ

How to list a product on company.com?

Do I have to pay fees to list a product on company.com?

Do I have to be committed to sell my product through psurplus after listing it?

How long does my product listing remain on company.com?

Do I have to set an asking price for my listing?

Can I edit product information i have listed already?

Can my product listing be removed ?

How will I receive offers on my listing ?

Shipping FAQs

What are the shipping options for my products As a seller at company.com ?

What are the shipping options for my products As a Buyer at company.com ?

How do I arrange shipping for my purchased item?

What are the shipping options available?

Is shipping insurance available ?

Who is responsible for customs duties and taxes?

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